Nurse’s Notes: Patient engagement helps health care outcomes

Quite simply, it’s all about the patient. Patient-centered, or patient-driven, care means the values, needs and preferences of the individual patient, and his or her family, are the driving force in every health encounter. It’s a “patient-first” philosophy that mandates a commitment on the part of all health care providers – from large health care systems, to individual practitioners, to all hospital and clinic employees – to create an environment promoting the optimal patient experience. Read more [...]

Patient portal: gateway or barrier to patient-centered care?

Patient portals. They have great potential, but is it being met? And are we losing something in return? I ask myself these questions now that my practice offers a patient portal linked to our electronic health record (EHR). I did not expect to feel that way, because I’ve been a strong proponent of providing patients with electronic access for over 20 years. I had an email account and a rudimentary website on AOL for my practice that I coded manually in HTML in the early 1990s. In the early 2000s, Read more [...]