In April, CMS proposed reducing Stage 2 meaningful use provider requirements from having to get 5% of patients to view, download or transmit (VDT) their online health information to just one patient. Patient advocates were stunned.
When the Stage 2 Meaningful Use requirements first emerged, many eligible professionals and hospitals voiced their concern for the patient engagement requirement of view, download, and transmit (VDT). Those concerns were apparently loud enough to force the hand of the Centers for Medicare & Medicaid Services (CMS) to propose significant modifications to meaningful use requirements, including reducing the five-percent VDT threshold down to one patient.
Lured by Meaningful Use incentive dollars, many healthcare organizations have found themselves implementing patient portal solutions based on criteria that didn’t take the patient experience into account. Instead, these practices and hospitals sought the lowest cost, easiest-to-implement solution without giving a thought to the larger implications of their portal choice.
When it comes to meeting meaningful use (MU) requirements, it’s no secret that providers across the country have struggled with the patient engagement aspect of the mandate—specifically, getting the required 5 percent of patients to view, download, or transmit (VDT) their electronic health information.