Physician Empathy Increases Patient Satisfaction and Outcomes

Is empathy a core component of “evidence-based medicine?” One prominent researcher and author in the area of empathy in patient care argues that the answer is unequivocally “yes” and says that it can and should be evaluated, taught and sustained, as studies show a high correlation between patient satisfaction and outcomes with empathy scores.

Incorporate empathy in patient interactions

A popular television commercial shows a group of older women playing cards. One woman talks about her friend who is struggling financially since her husband died (the husband only had a small life insurance policy). Another lady said that she doesn’t have to worry about that happening since her husband has an XYZ insurance policy. The other ladies immediately ask about the policy. Then a TV pitchman describes the policy details and how to purchase it. What this commercial illustrates is that the Read more [...]