Support, care for health workers to improve patient experience

It was hard to engage in a healthcare conversation in recent weeks without hearing about the challenges presented and fear created by the global Ebola crisis. In the United States, the outcomes in Dallas brought home the complicated nature of a global healthcare system driven by protocol and process, and revealed that in striving for perfect outcomes, the healthcare system still built on human beings caring for human beings. This also means, as hard as we might work to avoid it, oversight or errors Read more [...]