Something as simple as mandatory remedial training for doctors on how to talk to patients will help accountable care organizations better engage with patients, experts said at the recent National Accountable Care Organization Summit.
In another entry for the communication category, here’s a little play I wrote:
Scene: Pre-op area. Patient arrives for surgery exactly at the scheduled start time, that is, 90-minutes late.
Providing optimal oncology care becomes increasingly challenging when care delivery occurs in several locations throughout the campus of a large community hospital. A team of nurses at Torrance Memorial Medical Center in California identified developed a collaborative approach aimed at improving the cancer patient experience at their community hospital. The nurses presented a poster illustrating the impact of their program at the NCONN Conference in Atlanta, Georgia.
A doctor’s “bedside manner” seems to have a real effect on patients’ health, a new research review suggests.